Privacy Policy

Effective Date: [Insert Date]

1. Introduction

1.1 The Design Chamber ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website at [www.thedesignchamber.com] ("the Website").

2. Information We Collect

2.1 Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order or register for an account on the Website.

2.2 Browsing Information: We may collect non-personal information, including your IP address, browser type, device information, and pages visited, to enhance your experience and improve our services.

3. Use of Information

3.1 Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

3.2 Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or updates about our products and services. You can opt-out of these communications at any time.

3.3 Website Improvement: We analyze non-personal information to understand user behavior, preferences, and trends to enhance the functionality and content of the Website.

4. Sharing of Information

4.1 Service Providers: We may share your personal information with trusted third-party service providers to facilitate order processing, payment processing, shipping, and other necessary functions.

4.2 Legal Compliance: We may disclose personal information to comply with applicable laws, regulations, or legal processes.

5. Security

5.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Cookies and Tracking Technologies

6.1 The Website uses cookies and similar tracking technologies to collect information about your browsing activities. You can manage cookie preferences through your browser settings.

7. Third-Party Links

7.1 The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Children's Privacy

8.1 The Website is not directed towards individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us to remove the information.

9. Changes to Privacy Policy

9.1 We reserve the right to update or modify this Privacy Policy at any time. The latest version will be posted on the Website with the effective date.

10. Contact Us

10.1 If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [contact@thedesignchamber.com].

By using the Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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How do I place an order?

All orders must be placed online through our website.

What forms of payment are accepted?

Multiple forms of online payment options are available. Use what you are comfortable with. If you request a custom order, you will receive a Shopify invoice.

When is my order confirmed?

Your order is confirmed as soon as payment is received. Look out for the confirmation email!

Can I modify or cancel my order?

Absolutely! You have a 2-hour window to make changes or cancel before we start processing your order. Once processing begins, it becomes non-refundable.

Where do you ship?

We ship across the U.S. Enjoy the convenience of doorstep delivery! Typically 3-5 days

How long does processing take?

Due to the custom nature of our products, there's a 6-8 day processing time. We aim to ship sooner whenever possible.

Can I get a refund or exchange?

Sorry, no refunds or exchanges due to the custom nature of our products. Make sure to double-check your order before confirming!

How do discount codes work?

Most discount codes for matching duo sets will be automatically applied at checkout. Sign up for emails to be the first to know whenever we start a sale so you can enjoy the savings!

What if I want something that I don't see listed?

Custom orders are ALWAYS welcome. Email us at info@brandedbykris.co to inquire