Shipping Policy

Thank you for shopping with The Design Chamber! Each order is prepared with care, and we want you to know what to expect after placing your order.

Order Processing

Orders are typically processed within 3–5 business days. Because many of our products are made to order or personalized, processing times may vary depending on the item and order volume.

Business days are Monday through Friday, excluding holidays.

Please note that processing time is separate from shipping time.

Shipping & Delivery

Once your order has been processed and shipped, estimated delivery is generally 2–4 business days, depending on the shipping carrier and destination.

Shipping rates are calculated at checkout based on your order and delivery address.

You will receive a shipping confirmation email with tracking information once your order has shipped, when tracking is available.

Delays

While we do our best to meet estimated processing and delivery timelines, The Design Chamber is not responsible for delays caused by shipping carriers, severe weather, holidays, or other circumstances outside our control.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout. If you notice an error, please contact us as soon as possible at info@brandedbykris.co.

We cannot guarantee that an address can be changed once an order has entered processing or shipped.

Lost or Damaged Packages

If your package is marked as delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.

If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged item and packaging.

For additional assistance, contact us at info@brandedbykris.co.

Questions?

We're happy to help! Contact us at:

Email: info@brandedbykris.co

The Design Chamber